err good point , couldn't you say that
"the community could be used as a way of helping out there customers with typical server problems i.e adding maps , admins that kinda stuff , by doing this it would cut down the amount of tickets they get sent each day from customers asking about the same problems , resulting in them not having to hire more staff / increase hours or wage making the business alot more efficient and in turn saving them money , also due to a members in the community having basic server knowledge it would mean they wouldn't have to train there staff again saving money , also the servers could be used as "test" servers due to them being populated and well maintained as a means of showing new customers what they can aspect from buying from connect2gaming , a part which plays a major role in consumers."
or something along those lines.
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